At Buttercream We Want To Customize Your Event! Our policies are listed below to ensure that your special occasion is everything it should be. We want you to be aware of our policies & those policies enforced upon us by the health department & insurance regulations for a safe and successful event. Please feel free to contact us with any questions or inquiries.
Wedding Cake Conditions and Terms:
Wedding Cake Payments / Buttercream requires a $100.00 deposit to reserve your cake date. Deposits are non-refundable. The remainder of your bill is due 2 weeks before your event.
Wedding Cake Head Count/Contract Changes / Please confirm an accurate head count for wedding cake at least 2 weeks prior to event. Please confirm any changes in design at least 1 month in advance, in case there are extra special materials that need to be ordered. Please confirm any change in flavors at least 2 weeks in advance as well.
Special Occasion Cake Payments / Based on the occasion, payment arrangements are made with Buttercream to suit your needs. Payment can either be mailed in full prior to the event, at the date of booking, or left at delivery site for Buttercream to pick up on delivery.
Please remit payments to “Buttercream” or “Ann Mayfield” Ann Mayfield 1545 Spinnaker Drive Unit 5A, North Myrtle Beach, SC 29582
Catering Conditions and Terms:
Catering Payment / We require a 10%-50% deposit to reserve the day. Balance is due 3 days prior to the function, unless previous arrangements have been made. Please remit payments to “Buttercream” or “Ann Mayfield” - Ann Mayfield 1545 Spinnaker Drive Unit 5A, North Myrtle Beach, SC 29582.
Unused Food & Beverages / Due to health and insurance regulations, any leftover food or beverage remains the property of Buttercream catering.
Catering Cancellations / For groups up to 25: Any cancellation received 7 work days prior to the event date will be accepted without charges. Cancellation 5 days prior to event will result in a charge of 50% of the total bill, 3 days prior 75%. Events canceled the day before or day of the event will result in a charge of 100% of the total bill.
Final Head Count / Final count for an event must be received five full working days prior to the event. This count becomes your guaranteed number and is not subject to reduction. Charges will be based on the guaranteed number or the number actually served, whichever is greater. We will be prepared to serve up to 10% above the guarantee. Increases to your guaranteed number above 10% are subject to approval.